Skip to content

24/7 Emergency Helpline +44 (0) 1444 454 540 always call us before agreeing costs over £500

MEDEX AND REPAT

Medex and repat

MEDEX AND REPAT

Who do I call first in a medical emergency abroad, and does the order matter?

Read the full answer →

MEDEX AND REPAT

The hospital wants payment before treating me further. Can ERGO pay the hospital directly?

Read the full answer →

MEDEX AND REPAT

I used my Global Health Insurance Card (GHIC) in Spain. Does that mean my insurance claim is handled automatically?

Read the full answer →

MEDEX AND REPAT

I have a well-managed pre-existing condition. My GP says I am fine to travel. Do I still have to declare it?

Read the full answer →

MEDEX AND REPAT

Why does the policy require me to get approval before spending more than £500 on medical costs?

Read the full answer →

MEDEX AND REPAT

My children are with me abroad and I can’t look after them because I’m in hospital. What happens?

Read the full answer →

MEDEX AND REPAT

1. If I’m no longer suffering from a condition because it is managed with medication, do I still need to declare it?

Read the full answer →

MEDEX AND REPAT

2. Why are you asking me about my medical conditions?

Read the full answer →

MEDEX AND REPAT

5. I am suffering with symptoms, but nothing has been diagnosed, can you cover me?

Read the full answer →

MEDEX AND REPAT

6. I had a short-term infection that has resolved, do I need to declare this?

Read the full answer →